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Our Core Return Policy

All cores must be returned within 30 days from the date of purchase. Please ensure that the transmission and torque converter are fully drained, and verify that the torque converter is correctly reinstalled into the transmission using the original hardware provided. The transmission should then be securely strapped to a standard-sized pallet (42″ x 48″) for shipment.
Once this form is submitted, we will arrange the pickup for the requested date or the next business day, depending on when the form is received and our cutoff times. We will email the Bill of Lading (BOL) paperwork for returning the transmission via email. Please prepare three copies in total, two for the driver and one securely attached to the transmission.
If you need to change or reschedule a pickup, please contact the phone number listed on the top of the paperwork to make the request.

The core must be free of any internal hard part or case damage. If damage is detected, additional charges will be deducted from your core deposit to cover the cost of the damaged parts or case.

The freight carrier will not provide insurance for the transmission core at its full value. Therefore, it is crucial to securely fasten the transmission to a sturdy pallet. Any damages incurred to the core during return shipping will result in a deduction from the core refund.

Please note that the initial shipping cost covers only one-way shipping. Return shipping for the transmission core is not included. A return shipping fee of $400 will be deducted from your core deposit refund once the returned core passes inspection.

Processing of core returns may take 3-5 weeks from the time the core is received.

Name order was placed under(Required)
Pick-up Contact Name
Pick-up Address(Required)
MM slash DD slash YYYY
Consent(Required)
Note: Unit must be drained of all fluids and strapped down to a pallet.
This field is for validation purposes and should be left unchanged.
Real Stories, Real Results

What Our Customers Say

Don't just take our word for it. Hear from fellow DIYers and mechanics who've experienced the Shift Rite difference. Our customers consistently praise our quality products, expert advice, and outstanding service. See why so many trust us for their transmission needs.
Ginger Duke

Needed a transmission for my dodge 5500. They shipped it quickly to my mechanic then let me bring the core in since I was going to be in the area, so I didn’t have to spend a bunch on shipping to get my core deposit back! Molly is the best to deal with! Can’t go wrong with them!

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Raymond Noblin

The owner was very involved with my 4l80e swap. Had an internal harness connector o-ring leak they helped me resolve to prevent fluid from leaching up into the main input harness. After that the trans performed flawlessly. Great communications and shipping crate professionally done. I will use them again I am sure. I would proudly wear a shirt or hat with their logo. Thanks team.

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John Parks

If you have any doubt about purchasing your transmission from Shift Rite put it to the side. I can promise you they stand on their work because it’s top shelf and the small chance they do make a mistake they will rectify it I assure you. In my case the mistake was on my end Bret still helped me resolve the problem . Thanks again Bret and the team at Shift Rite. I appreciate it!

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Lisa Sewell

As a first time customer, I was extremely pleased with how efficient and professional this company is. I had the pleasure of dealing with Molly who was very knowledgeable and pleasant. Molly was timely with returning calls/text messages. She is a great asset to the company. I would highly recommend their services if needed. Lisa Sewell

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Christian Davis

I purchased a 48RE Transmission from ShiftRite! It arrived quickly, installed it, and I was back on the road! So far all is well! The communication was outstanding and the people at ShiftRite really take care of their customers! Thanks!

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Stuck in Neutral?

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Need expert advice or have questions about our products? Our transmission specialists are ready to help. Don't let transmission troubles slow you down – reach out now and get back on the road faster.

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