Terms & Limited Warranty

SUMMARY OF TERMS & LIMITED WARRANTY

Due to the unusual stress placed on high-performance parts and because we have no control of how they are installed, used, maintained or modified outside of our own design and construction. Shift Rite Transmissions warrants that all of its products are free from defects in material and workmanship, for a period of 30 days including transmissions that were purchased without a torque converter and/or a period of 360 days or 36,000 miles, which ever comes first, for Transmissions that were purchased with a torque converter. Extended 2 year for Transmissions purchased with a torque converter and paid the current additional extended warranty cost. All torque converters include a Standard 360 days or 36,000 miles, which ever comes first, warranty and have an optional 2 and 3 year extensions available at an additional cost. The warranty period begins from the date of purchase, NO EXCEPTIONS! We recommend that you keep your invoice or receipt because proof of purchase date is required. This limited warranty shall only cover the original purchaser. This warranty shall not be extended to any other person or transferee. This warranty only covers the product(s) purchased. If a product is determined or believed to be not as described or defective in any way, the terms & conditions of this agreement still apply. There are no refunds; you understand that under no circumstances can a refund or a credit card chargeback be issued. Charge backs of any nature arising from a complaint or dispute lodged by the BUYER to his/her credit card company shall be deemed as a violation of this agreement. Where such charge backs occur, the BUYER further agrees to indemnify Shift Rite Transmissions and shall be fully responsible for any fees associated with said charge backs. All charge backs and related fees shall be paid in full within 10 days notice to Shift Rite Transmissions. Failure to pay Shift Rite Transmissions the full amount due by these transactions shall constitute a violation of this contractual agreement and shall force the BUYER to incur any and all associated costs that secure Shift Rite Transmission’s unhampered payment of said charges. These charges include, but are not limited to legal costs, credit card fees, and bank charges. You further agree to allow Shift Rite Transmissions to charge your credit card any and all costs associated with the collection of said costs. This Limited Warranty and Terms & Conditions of Sale Agreement are subject to the laws of Illinois. Any action brought or held on the basis of this Limited Warranty and/or Terms & Conditions of Sale Agreement will be brought and held in the courts located in Kankakee County, Illinois. The customer assumes any and all legal fees, including attorney costs for both parties, if the customer is determined to be guilty in the court of law.

TERMS OF SALE/LIMITED WARRANTY DOES NOT COVER ANY OF THE FOLLOWING:
Any and all shipping costs, including freight damage claims. Rental cars, loss of work, any labor costs, removal/reinstall fees, towing costs, inspection fees and any other incidental costs or damages which may be associated with product failure. Any product that has been physically altered, improperly installed or maintained. Any product used in an improper application, abused or not used in connection with the proper parts. Any product that is defective due to accident, neglect or unauthorized repair. Any product where proper cooling and/or fluid levels have not been maintained. Any product that contains broken parts or external damage. There is no implied warranty of merchantability or fitness for a particular purpose. Shift Rite Transmission’s obligation under this warranty is limited to the repair or replacement of its products by a Shift Rite Transmissions facility. There are no warranties that extend beyond the description on the face of this warranty. This warranty is subject to the following: rebuilding of transmissions will be limited to replacement of all friction materials, gaskets and seals. There will be an additional charge for parts that are damaged as a result of items not covered by this warranty.

TERMS OF SALE/LIMITED WARRANTY IS VOID IF THESE REQUIREMENTS ARE NOT MET.

Transmission cooler lines must be flushed to avoid using old oil or metal shavings from previous transmission. High-performance and towing applications must install an auxiliary transmission oil cooler. TV Cable (for transmissions that have one) must be adjusted properly for adequate function of the transmission. All transmissions must be installed, adjusted and maintained by an experienced certified transmission technician. Transmission oil and gear oil must be filled prior to installation. Any and all repairs or tampering made to a product by the customer or an agent acting on behalf of the customer without prior written authorization by a Shift Rite Transmissions representative will void this warranty. Transmission & Torque Converter orders that receive a warranty longer than 360 Days, must have the transmission/torque converter serviced every 12 months or 12,000 miles, whichever occurs first. When filing a warranty claim you must provide a copy of your service receipt(s) to show proof that the product(s) have been properly maintained. This includes, but is not limited to, transmission/converter fluid flush and change. Any claim that cannot provide a legitimate, dated, service sales receipt will void any and all warranty coverage.

PRODUCT EXCHANGE
If a product does not remain operational for the full warranty period then upon return of the defective product shipping pre-paid to Shift Rite Transmissions by the original purchaser, Shift Rite Transmissions will provide a product exchange. If a product is incorrectly ordered or you have received an incorrect product, it is the sole responsibility of the purchaser to return the product for an exchange. The original purchaser is responsible for all shipping costs. Shift Rite Transmissions reserves the right to inspect defective products before an exchange is made. The Buyer/Customer gives full authorization to Shift Rite Transmissions to first charge their credit card that is on file if one is available, or secondly, mail an invoice for any shipping cost and/or parts that are not covered by this agreement.

MERCHANDISE RETURNS
Shift Rite Transmissions does not accept returns. All sales are final. In the rare event that Shift Rite Transmissions, in its sole discretion, approves a return or exchange, the following strict terms will apply. All approved returns are subject to a 25% restocking fee. Custom built transmissions, special orders, special order deposits, and down payments are non-refundable and non-returnable under any circumstances. No returns or adjustments to billing will be accepted after 30 days from the original purchase date. There are absolutely no refunds — only product exchange may be offered for approved returns. A Return Material Authorization (RMA) number must be obtained in advance by contacting Shift Rite Transmissions. Returns sent without prior approval will be refused. All merchandise must be returned freight prepaid and fully insured to 480 N. Evergreen Ave, Kankakee, IL 60901. Shift Rite Transmissions is not liable for any taxes or duties associated with international shipments. Items returned for credit within the first 30 days must be in perfect, unused condition. Orders cancelled prior to shipping are subject to a 10% restocking fee.